admin@trustbitcoin.biz Oct 19, 2018 access account open an account
Frequently asked questions

Account Questions

Is the registration free of charge?
Registration is completely free and will take no more than 1 minute

How can I invest with Trust Bitcoin LTD?
To make a investment you must first become a member of Trust Bitcoin LTD. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

you accept investors from all countries?
Any individual or corporation from any country may open an account with us and we are happy to accept investors from any place in the world. The only condition is accepting our terms of service.

I can't log in into my account. What could cause this problem?
Sometimes problems of this kind are caused by errors of your web browser. There is no reason to worry, you just need to wait a few minutes and then try to log in again. First of all you need to clean the cache of your web browser. If the problem persists, please contact our support.


Investment Questions

What will be the profit from my investment?
The size and periodicity of your profit depends on the investment plan you have chosen during investment. Profit is accrued automatically to your account balance and you can withdraw it any time.

Which E-currencies do you accept?
We accept Bitcoin, Perfect Money, Payeer, Advcash, Litcoin, Ethereum and Bitcoin Cash.

I wish to invest with Trustbitcoin.biz but I don't have an any ecurrency account. What should I do?
You can open a Perfect Money account here: www.perfectmoney.is
You can open a Bitcoin account here: www.blockchain.info or www.coinbase.com
You can open a Payeer account here: www.payeer.com
You can open a AdvCash account here: www.advcash.com
You can open a Litecoin account here: www.coinbase.com

Can I invest several deposits at once?
Yes, you can have an unlimited number of deposits, but each of them will be processed separately.

These payment systems are not working in my country. What can I do?
You can use Bitcoin. It is a reliable & anonymous payment system. It works worldwide. You can also use Bank Wire Transfer, which also works worldwide.

Can I make reinvestments?
Yes, you can reinvest.However, we do not allow compounding of investments from your account balance.


Withdrawal Questions

Can I withdraw my earnings to a different e-currency account ?
No, all payments are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to avoid dispute and make an balanced conditions for all payment processors.

How long does a withdrawal take?
Withdrawals are paid instantly

Do you have daily withdrawals limit?
The minimum withdraw amount for perfect money, Payeer and Advcash and for Bitcoin it is $30. And you can withdraw unlimited amount and unlimited times daily, no max limit.

Can there be delays on a withdrawal request?
The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 2-3 days; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication.


Affiliate program questions

How does the referral program work and how much can I earn?
We offer a flexible affiliate program to our customers. It is a great way to make extra money. By inviting more people to our investment programs, or promoting our website using our banners or text ads you earn more of your referral deposit volume. You will instantly receive a commission from any referral that deposits to their account.

What amount of referral reward?
You have an opportunity to earn up to 10% of the deposit, made by your referrals.

Where I can find banners for advertising of the company's program in the Internet?
Log in to your account, then pass into the "Referral Link" section.

Can I recommend myself for commission and bonus?
No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.





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